We are an extension of your business

Since 1982, we have been engaged in research and specialization in international markets. We are experienced in the planning, coordination and execution of all formalities and legal procedures required for the dispatch, circulation and reception of goods and merchandise.

Experience and dedication

Our team of more than 50 professionals is organized by departments specialized in the areas of import and export (road, air and sea), commercial, logistics and customs services. Committed to meeting the established deadlines, we permanently monitor all operations, even during off-hours.

We provide companies with geographic reach

We provide a flexible and efficient logistics service, which allows for a reduction in operating costs by offering competitive solutions oriented to each scenario.

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Traffic Specialization

We took the lead in traffic to Morocco, Belgium, Italy, Turkey and Switzerland, while still maintaining regular traffic to Spain, France, Germany, the Netherlands, Tunisia and Luxembourg.

International Partnerships

We collaborate and maintain permanent contact with Chambers of Commerce, Associations and International Agents specialized in the legal and operational specificities of each country.

Authorizations and Certifications

We hold several AT/DGA customs authorizations and are authorized to carry out import and export clearances of goods. We are APAT Distinguished Members and IATA Recognized Members.

Storage and Logistics

We are located in the Industrial Zone of Maia, in an area of more than 4,500m2 (office and warehouse), we have a branch in Lisbon (Vialonga) with an area of 1,500m2, as well as a branch in Aveiro. We have the status of Authorized Shipper, Customs Warehouse and Temporary Warehouse.

Continuous Quality Assessment System

The Quality Management System was implemented in order to comply with the requirements of the ISO 9001 Standard and with the legislation and standards applicable to the freight forwarding activity.

CUSTOMER ORIENTED OBJECTIVES

Provide facilities and services according to the needs and expectations of Customers
Investing in human resources and training, which will be of added value to the organization and employees
Adopt work methodologies guided by principles of innovation and efficiency
Create a dynamic of success, integrating the satisfaction of Customers, Employees and Other Stakeholders
Monitor the evolution of Customer needs and the market in general, expanding the range of services and destinations, in strict compliance with the legislation applicable to our sector
To be recognized as a solid and competent organization in the international market

CUSTOMER ORIENTED OBJECTIVES

Provide facilities and services according to the needs and expectations of Customers
Investing in human resources and training, which will be of added value to the organization and employees
Adopt work methodologies guided by principles of innovation and efficiency
Create a dynamic of success, integrating the satisfaction of Customers, Employees and Other Stakeholders
Monitor the evolution of Customer needs and the market in general, expanding the range of services and destinations, in strict compliance with the legislation applicable to our sector
To be recognized as a solid and competent organization in the international market

SUPPLIERS EVALUATION DQ/CM

Every year, the DQ defines the List of Suppliers, by type, object of evaluation. Suppliers that, together, represent at least 80% of the total value of supplies are evaluated.

Supplier evaluation is based on the following criteria:

Agents

Occurrences vs number of deliveries
Ease of communication
Effectiveness in resolving complaints
Performance Dept. Commercial
Average payment time

Carriers / Forwarders

Occurrences vs number of deliveries
Ease of communication
Effectiveness in resolving complaints

Products / Services

Occurrences vs number of deliveries
Ease of communication
Effectiveness in resolving complaints

COMMUNITY ENGAGEMENT

Through the support of sports practice and participation in solidarity projects, we seek a closer involvement with our community, giving our contribution to the development and promotion of sports practice and to the realization of social support initiatives.